Ballymaloe Crafts Ltd (Shop) is committed to preserving the privacy of all visitors to http://www.ballymaloe.ie/ (“our website”). This privacy statement relates to our practices in connection with our website. Ballymaloe Crafts Ltd (Shop) fully respects your right to privacy. We will not collect personal information/personal data about you when you visit our website unless you choose to provide that information using the “contact us” forms; "General Enquiries", or when you “purchase” a product or products using our shopping cart. By using this site, you consent to the collection and use of your information under the terms of this privacy statement which is in accordance with the Data Protection Acts, 1988 and 2003 and the General Data Protection Regulation, (GDPR) 2018, the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011. Please read the following privacy statement to understand how we use and protect the information that you choose to provide to us.
When you visit our website you may wish to provide certain information about yourself, such as when you complete our "Contact Us" email forms. Ballymaloe Crafts Ltd (Shop) does not collect any personal data about you on this website, apart from the information which you volunteer to send us in the “Contact Us” forms above.
Where you visit our website, certain non-personal data is available to us through our internet service provider. This non-personal data is collected on a statistical, aggregate, non-individual basis. This information may include the IP address from which you access our website, the type of browser used to access our website (Internet Explorer, Firefox, etc.), the type of operating system used to access our website (Windows, Macintosh, etc.), the “top-level” domain name used (ie, .com, .org, etc.), the date and time of your visit to our website and the number of pages you visited on our website.
Any information which you provide is not made available to any third parties and is only used by Ballymaloe Crafts Ltd (Shop) in line with the purposes for which you provided it (e.g. to contact you and answer any queries which you have raised or to address any other feedback which you send us) or for any reasonably incidental purpose.
We do not disclose, sell or distribute any personal information which you send to us to any third parties. We may pass aggregate information on the usage of our site to third parties, but this will not include information that can be used to identify you. Your personal data may also be anonymised and used for statistical purposes. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
An IP address is a number that is assigned to your computer automatically when you use the internet. When you visit any web page in our website, our servers log your IP address. We may use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
The Website uses Google Analytics to collect information about how visitors use the Website. The Cookies used by this product collect information in an anonymous form and are used by many different websites. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity
and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. If you wish to opt out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout
Ballymaloe Crafts Ltd (Shop) takes the safety of your data very seriously. We employ security measures to protect your information from access by unauthorised persons and to guard against unlawful processing, accidental loss, destruction and damage and we will do our best to ensure that all records we hold remain secure in line with our obligations under Data Protection Acts, 1988, 2003 and 2018. We take our security responsibilities seriously, employing the most appropriate physical and technical measures, including staff training and awareness. We review our security procedures regularly.
We do not retain your personal data for longer than it is necessary for us to comply with the purpose for which you gave it to us. Any personal data which you provide to us using this website will be used in line with the purposes for which you provided and after this purpose has been completed, we will delete your personal data.
You are entitled to see the information we hold about you. On written request, we supply copies of your personal data which you may have supplied to us using our website. If you wish to obtain copies of this personal data, you should write to the Data Protection Officer of Ballymaloe Crafts Ltd (Shop) , Shanagarry, Midleton, County Cork, and request a copy of any information held by us in your capacity as a Data Subject. There is no charge for such a request of your personal data. Your request will be dealt with as soon as possible and will not take more than 30 days to process. In the event that your request is unusually complex, or requires us to obtain additional information, we may extend this timeframe and will advise you fully of this, together with providing an explanation to you. If you discover Ballymaloe Crafts Ltd (Shop) holds inaccurate information about you, you can request that we correct that information. In certain circumstances, you may also request that data which you have supplied via our website be deleted (although you should note that if you request a deletion, you would generally be expected to identify some contravention of data protection law in the manner in which Ballymaloe Crafts Ltd (Shop) processes the data concerned). Upon written request, we will supply you with a Data Rectification/Erasure Form for this purpose.
If you are concerned about how your personal data is processed by our website, please do not hesitate to bring these concerns to our attention using the contact details below:
Ms. Maura Daly,
Data Protection Officer,